Subject to these terms, our refunds policy on the purchase of goods but not on the provision of services. Our returns period is 28 days after you receive any item. All items for a refund must be unused and original packaging. To complete your return, we require a receipt or proof of purchase. Where items have been made or personalised for you, they are non-refundable unless defective.
If you have noticed an error after you have placed an order please call or email:
Returns Address is below, please call or email with any issues before trying to return an item.
Direct Memorials
50 Mollinsburn Street
Glasgow
G21 4SE

